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AAA Announces Cleveland’s Four Diamond Award Recipients

Gems add to prestigious list of more than 1,600 Four Diamond hotels

Ohio, Travel
2018 Four diamond 1676 received

Three hotels have proven once again that they are Cleveland’s hospitality “gems,” according to AAA East Central. The Ritz-Carlton, Cleveland; InterContinental Hotel Cleveland; and Metropolitan at the 9, Autograph Collection have earned the AAA Four Diamond Award for excellent service, and opulent décor.

“Travelers can rest easy knowing that Four Diamond hotels consistently exceed the expectations of AAA inspectors,” said Jim Lehman, president of AAA East Central. “These establishments are committed to providing every guest with a personalized experience and attentive service in comfortable, high quality surroundings.”

Hotels at the Four Diamond level, just 6.1 percent of AAA Inspected & Approved hotels, are an exclusive group. They must be refined and stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail.

Area hotels receiving the AAA Four Diamond Rating include:

  • The Ritz-Carlton, Cleveland, 1515 West Third Street, a Four Diamond hotel that has maintained this celebrated designation consecutively since 1991.
    This service-oriented hotel employs a discreetly attentive staff and offers large, elegant rooms furnished with large work spaces, posh bedding, and marble tiled bathrooms.  A concierge level is available featuring complimentary food and beverages throughout the day.
  • InterContinental Hotel Cleveland, 9801 Carnegie Avenue, a Four Diamond hotel that has maintained this celebrated designation consecutively since 2003.
    Guest rooms are spacious with a sedate, white and taupe decor, comfortable bedding and a large desk; most have oversize windows that let in lots of light.  The lobby's high ceilings, dark tones and floral arrangements provide a welcoming first impression.  Be sure to check out the floor mosaic at the entrance; it's a map of the world.
  • Metropolitan at the 9, Autograph Collection, 2017 E. 9th Street, Cleveland, has maintained it’s Four Diamond designation consecutively since 2016. 
    This hotel features bold, glamorous decor that is thoroughly modern and just a bit saucy.  A must-see is the basement-level Vault lounge: a dark and moody speakeasy with original bank vault doors.  The rooftop cafe and lounge, open in summer, offers terrific views of the city.

These establishments are part of a select group of hotels in North America. This year, there are 1,676 Four Diamond hotels.


For more than 80 years, AAA has used professional inspectors to conduct anonymous, in-person property evaluations.  AAA offers the only rating system using comprehensive, on-site professional hotel and restaurant evaluations using published guidelines weighted by member priorities.  With a far greater inventory than any other rating entity, AAA’s rating system covers the United States, Canada, Mexico and the Caribbean.

The AAA inspectors who assign these ratings have a wide range of hospitality experience – their resumes include stints as hotel managers and food and beverage experts – that gives them an authoritative perspective. Inspectors provide an unmatched first-person, on-site view of emerging trends, which includes the continuing evolution of technology to elevate the guest experience.

To see the complete lists of 2018 AAA Four and Five Diamond Hotels, visit To see which cities and states have the most award winners, see AAA Four and Five Diamond Hotel Facts.

Travelers can find Diamond Rated establishments and inspector insight in AAA’s trip planning products: the online TripTik Travel Planner mapping and routing tool, searchable online AAA Travel Guides and AAA TourBook guides available to members at AAA offices.

AAA East Central is a not-for-profit association with 81 local offices in Kentucky, New York, Ohio, Pennsylvania and West Virginia serving 2.7 million members.  News releases are available at  Follow us on Twitter and Facebook.

For More Information, Contact:
Jim Garrity, Public & Community Relations Manager
Desk: 412-365-7274 / Cell: 412-905-9021 / Email:


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AAA East Central is a member club affiliated with the American Automobile Association (AAA) national federation and serves members in Kentucky, New York, Ohio, Pennsylvania and West Virginia.